Installation

Caddis installation troubleshooting

LED on Caddis device does not flash blue when machine cycles.
Is LED on at all (red or green)? If no, make sure device has power. Has the proper signal voltage been verified (24 VDC versus 120 VAC)? Wiring a 120 ...
Tue, 23 Nov, 2021 at 2:06 PM
Machine signal triggers cycles on the Caddis device rapidly and/or randomly.
If the 24 VDC input is being used on the device. Is pin 2 on the Caddis 24 VDC input connected the +24 VDC signal? Is pin 3 on the Caddis 24 volt input c...
Tue, 23 Nov, 2021 at 2:17 PM
The Caddis system shows that a machine is down when it is actually running.
Is the LED on the device showing solid green, and the device in the web application showing that it is online (not showing the lightning bolt next to the d...
Tue, 23 Nov, 2021 at 2:27 PM
The LED on the Caddis device periodically turns off, even when it should have power.
Is the power supply for the Caddis device losing mains power? If yes, consult an electrician to resolve the issue. Is the power supply for the Caddis d...
Tue, 23 Nov, 2021 at 2:29 PM