Networking

Network troubleshooting information.

Device is continuously offline in Caddis web app
Does the device have an IP address? This can be checked on the Network Status tab under the IP Address value. If the device does not have an IP address, c...
Tue, 23 Nov, 2021 at 2:48 PM
LED on device is green, but flashes green constantly or periodically
See this troubleshooting item.
Tue, 23 Nov, 2021 at 2:50 PM
Device Network Connection Is Stable But Device Is Still Offline.
Is the device LED flashing green? This confirms that the device is trying to connect, but cannot. Follow the steps below to help resolve the issue. Doe...
Tue, 23 Nov, 2021 at 2:52 PM
Device LED blinks red for a time, then reverts back to solid red.
Does the device have an IP address? This can be checked on the Network Status tab under the IP Address value. If the device does not have an IP address, c...
Tue, 23 Nov, 2021 at 2:53 PM
The Wifi network the Caddis device was on was removed or had its SSID (name) changed, now the Caddis device will not connect.
Use a non-conductive object to press the bottom recessed button on the Caddis device for 5 seconds and then release. The LED should turn red within 10 sec...
Tue, 23 Nov, 2021 at 2:54 PM
Once the Caddis device is added to the network, it causes problems with another device or set of devices.
The most likely cause of this is an IP address conflict. Is the IP address of the Caddis device correct for your network? You can view the Network Status ...
Tue, 23 Nov, 2021 at 2:55 PM
The Caddis device never shows above a 50-60% Wifi signal strength.
Manufacturing environments can be very challenging for wifi based devices. Below is a (non-exhaustive) list of things that can cause problems with wifi sign...
Tue, 23 Nov, 2021 at 2:55 PM